Check these first
Open the failed post and read the exact status before creating a duplicate.
- Reconnect Instagram if the authorization expired or permissions changed.
- Confirm the selected Instagram account is still an eligible professional account.
- Check the media format, aspect ratio, size and duration.
- Confirm the caption and tags comply with Instagram rules.
- Check whether the account has reached a platform publishing limit.
Retry safely
Correct the specific issue, then retry once. Repeated retries can create duplicates if the platform accepted a request but delayed its final status. Contact support with the post ID, approximate time and error text if the state remains unclear.
Still need help?
Visit VKIT Support or email [email protected] with the affected feature, approximate time and any visible error.